Last updated: June 2026 — Liam Crawford, Indigodesign

Responsible Gaming

Our Commitment to Player Safety

At Indigodesign, we believe that online casino entertainment should always be fun, safe, and within your control. Liam Crawford and the entire Indigodesign team are genuinely committed to promoting responsible gambling practices for every player in New Zealand. We only recommend licensed, reputable casinos that provide robust player protection tools, and we encourage every visitor to play responsibly, play within their means, and know when to stop.

This page exists because we care. Gambling can be an enjoyable leisure activity, but for some people it can become harmful. If you ever feel that gambling is affecting your wellbeing, your finances, or your relationships, help is available — and there is absolutely no shame in reaching out.

Understanding Problem Gambling

Problem gambling does not always look the same for everyone. It can develop gradually and may go unnoticed for some time. Recognising the warning signs early is one of the most important steps toward getting the right support.

Common Signs of Problem Gambling

Self-Assessment Checklist

Ask yourself the following questions honestly. If you answer yes to two or more, we strongly encourage you to seek support.

Responsible Gambling Tools Available at Online Casinos

All reputable online casinos recommended by Indigodesign are required to provide practical responsible gambling tools. You have the right to use these features at any time, and most can be activated instantly through your account settings.

Deposit Limits

You can set daily, weekly, or monthly limits on how much money you deposit into your casino account. Once a limit is set, the casino cannot allow you to exceed it during that period. Lowering a limit takes effect immediately, while raising a limit usually requires a cooling-off period for your protection.

Reality Checks

Reality check notifications send you a pop-up reminder at set intervals — for example, every 30 or 60 minutes — to let you know how long you have been playing and how much you have spent. These prompts help you stay aware and make conscious decisions about whether to continue.

Cooling-Off Periods

A cooling-off period allows you to take a short break from gambling — typically ranging from 24 hours to several weeks — without fully closing your account. During this time, you will not be able to deposit funds or place bets.

Self-Exclusion

Self-exclusion is a formal agreement between you and a casino that prevents you from accessing your account for a set period, or permanently. If you feel you need a longer break, this is a powerful and important tool. Contact the casino's customer support team directly to initiate self-exclusion at any time.

Crisis Support and Helplines for New Zealand Players

If you are in New Zealand and need to talk to someone right now, the following services provide free, confidential support:

International Responsible Gambling Organisations

The following organisations offer valuable resources, tools, and professional support for anyone affected by problem gambling:

Strict 18+ Policy

Indigodesign operates a strict 18+ policy. All online casinos featured on indigodesign.co.nz must enforce rigorous age verification processes before allowing any player to deposit or gamble. We do not permit underage gambling under any circumstances. If you are aware of a minor accessing gambling services, please contact the relevant casino's support team immediately.

A Final Word from Indigodesign

Gambling should always remain a form of entertainment — never a way to make money or solve financial problems. Set your limits before you start, stick to them, and never gamble when you are upset, stressed, or under the influence of alcohol. If you or someone you know needs help, please reach out. You are never alone, and support is always available.